Privacy
Policy Statement
I respect your privacy!
This website does not use cookies, does not use intrusive
third-party banner advertisements, does not use tracking, does not
use web bugs, does not collect any personal information about you.
Privately owned and we respect both the privacy of our clients as
well as the fact our clients trust us for our ethics and common sense.
We're not venture capitol driven or funded, we do not answer to corporate
wonks and I always intend to honor our clients by valuing their privacy
and respecting them in our policies. We do not attempt to gather any
detailed information about your computer or to intrude into it in
any way. I collect only basic web statistics to determine how often
my pages are accessed, which of my pages attract the most attention,
and from what domains the interest comes.
I do not provide any information to other parties except
occasionally to brag about how much interest we are attracting. We
are "not" pre-occupied with volume or dollars, but rather
we are pre-occupied with excellence and quality as master craftsmen,
and in professionally and effectively assisting our many clients,
for you are the reason we are here. :) No business school grads here
to champion marketing over ethics, or our success over real people's
needs. *If email addresses are seen in the client referral pages
it is because the client has asked that it be so.
I
treat customer information with great care, never for a moment risking
data in unsecure storage, and we also do not sell or make any data
available to any orginaztion or body, regardless of another other
consideration. Your business here and all data and personal information
is 100% secure and will never ever be shared, sold or distributed,
either by design or some insecure problem that resulted from our oversight.
I have made this the place to do smart good business in diamonds in
the web, and safe!
To be more specific about what we do in the way of client records
and information we want to address the following points one at a time,
and specifically explain our policies... Just thought you might like
to know :) I do not send spamm, do not sell or distribute the lists
or information in an fashion at all... Your information is 100% secure
here!
* What information do we take from our clients?
We have a non-accessable local database in which we store our client
records, this is not available via the internet and is 100% secure,
all information that is printed is shreaded before disposial, we make
G. Gordon Liddy look like a piker in the area of security, for your
protection... No information is stored on insecure servers, and we
take great pride in our attention to detail, protecting your data
as do we our diamonds.
* Can client access their data to update it?
Not thru the internet or via a web innerface, for both security reasons
and the fact that we do no accounting or recordkeeping on internet
capable machines, so that we can assure both ourselves and our clients
that all data and all information is totally locked down and is secure
at all times... With a phone call a client can change a mailing address
or contact data, and we suggest that repeat clients do exactly that
if a change has happened.
* What do we do with the information we gather?
Nothing at all, we store that data locally and make sure that when
you call we can refer to the projects in the past and work with you.
We sell no data and we make no client lists or contact information
available to anyone for any reason what so ever. We do not gather
or track mailing address or personal data to do trends, contact lists
or use the information for any reason other than to serve you better.
* Can clients OPT out at any time?
Yup, since we have no mailing lists or contact sheets the only thing
that a client might wish to change is a letter of refferal in the
client letters page, which we are most happy to do if requested. We
might eventually do some sort of a signup mailing list for clients,
but in the event that I get time to set up some sort of a mailing
list it will be a "Join by choice" list that you will sign
up for...
* How is client data collected and secured?
Well, first we secure it by not posting that group of machines on
the internet, and in this we maintain local databases and none are
published or accessable via the internet. I was asked to write this
page and review the privacy policy and in doing so I want to say that
the keystone of what we do is client satisfaction, so we protect our
data as do we what we sell and consider it as valuable as anything
we have ever put in the "vault" at night..
SubTopics:
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Truthful and Accurate Communications:
We're going to clearly tell you what we can do for you and we post
ouor policies on line for your review for greater detail. When we
quote a price or bid a project it will be in writing, and if bid on
the phone it will be noted in the next mailing to you... If you were
quoted always include that in your next mail, with all data about
that job condensed. Straight talk and common sense are what we have
in mind here, and if you like that you'll love it here.
Disclosures:
We're very proud to share both our business heritage as well as our
credentials and history, we're quite proud of what we have been doing,
and how we have designed this business to provide the lowest possible
prices to our clients and friends, as well as a very safe and enjoyable
experience in their diamond shopping quest. We're not recycled retailers
folks, or marketing school wizkids, but rather we are considered professionals
with a long colorful history of business in diamonds, gold, and other
precious items.
Customer Satisfaction:
If there is an area of maximum focus it is here, for we know that
on the internet and in the world we stand or we fall by our reputation,
and a reputation is made one client at a time, with absolutely no
regard for the size purchase or the amount spent. I do not care of
that diamond which is perfect for your world is a 15 pointer or a
15 carat diamond, you are going to get the same care and treatement
here regardless of which might be the one for you... Some companies
are just about boilerplate selling and clerks, we are about providing
a vast selection of the finest of the fine at prices that are both
affordable and world class in their low markups...
Contact Information:
In our policies page is where all the infomation you need lives, our
mailing address, our banking information and our policies about returns,
refunds and business practices... If you need to contact us the fastest
way is just to call, for the voice on the phone will be a full owner
(we're too cheap to hire phone help}... Actually, this also lowers
overhead and makes it possible for us to provide the lowest markups
and the best selection every day...
George Orwell, alas, was a true visionary. Only his timing was slightly
off. Big Brother is certainly watching us and will do so more and
more as the internet pervades our lives. marketing driven companies
clutter the world with ads and hype, so we want always to stand alone
as a privacy friendly site, and a safe place to do business. As marketing
and promotion based marketing assault us all on the internet and via
e-mail we do not seek to add to the clutter or chaos, and we do not
encourage others by making any data available to anyone. We support
a "NO SPAM POLICY" on the internet, and we operate our business
accordingly. We urge you to learn more about your dwindling privacy
and other rights.
